Building A 5-Star Brand on Yelp

FLVC University

In today’s social media and digital climate, reviews can make or break a business’ reputation – that’s a lot of pressure! Join Yelp Rochester Community Director Breanna Banford as she helps you learn to claim your business page, explain the free tools available on, share tips for responding to reviews, and teaches you how to use your reviews to nurture your most loyal customers. She’ll also discuss what you’re able to do with the content you have on your Yelp Business Page.

Register here and submit your questions for this session by Friday, October 12. We can’t wait to see you!

Finger Lakes Visitors Connection is thrilled to offer our industry friends valuable opportunities through our FLVC University program. Designed to provide training sessions and knowledge about industry happenings, FLVC University sessions are free and open to anyone in Ontario County tourism fields.

What: FLVC University: Building A 5-Star Brand on Yelp

When: October 17, 11:30 a.m. to 1 p.m.

Where: Wood Library, 134 N. Main Street, Canandaigua, NY 14424

Cost: Free!

Red fields are required.