What Reopening Means for You
As we prepare to welcome you back to Ontario County and the Finger Lakes region, we are committed to providing the authentically friendly #FLXperience you’ve come to expect and love, as well as a safe environment that aligns with state protocols to prevent the spread of COVID-19. Our business community is working closely with local government to redefine cleaning and safety standards throughout the county, while still providing a rejuvenating oasis for our visitors.
The businesses of Ontario County are setting the standard for cleanliness, from restaurants and retail shops to wineries, hotels, and more.
WINERIES, BREWERIES & TASTING ROOMS
Protocols to Ensure a #VisitConfidently Experience:
Protocols to Ensure a #VisitConfidently Experience:
- Operating at 50% capacity indoors, and outdoor space at least 6 feet apart
- Masks are required unless you are seated
- Many spots are requiring reservations, particularly for tastings. Refer to your specific winery or brewery for its exact specifications
- A food purchase is required with each alcoholic beverage purchased – this is a New York State requirement, not the establishment
- Safety plans are available online or by request in person
- Continuous sanitization will be taking place
- All employees will be wearing face masks and other PPE during your entire stay
HOTELS
Protocols to Ensure a #VisitConfidently Experience:
Protocols to Ensure a #VisitConfidently Experience:
- Review all specific protocols in your confirmation email
- Refer to on-premise signage for additional safety precautions
- All employees will be wearing PPE during the entirety of your stay
- Increased sanitization will be occurring throughout the property
- Safety plans will be available online or by request in-person
- Layout of the property may be different than a previous experience to ensure the 6 feet of distance between parties
- Masks are required when out of your personal room
- Some amenities, including the fitness center and pool, may be closed to ensure maximum safety
RESTAURANTS
Protocols to Ensure a #VisitConfidently Experience:
Protocols to Ensure a #VisitConfidently Experience:
-
Restaurants are operating at 50% capacity indoors, and outdoor dining with tables at least 6 feet apart
- Masks are required unless you are seated at your table
- Most restaurants are requiring reservations in advance to properly serve your party. In your confirmation email or phone call, take note of any policies
- Refer to posted signage at the restaurant for any of its specific policies and procedures
- Employees will be wearing face masks during the entirety of your meal
- Continuous sanitization will be happening on all dining surfaces between parties
- Safety plans are available online or by request in person
SHOPPING
Protocols to ensure a #VisitConfidently Experience:
Protocols to ensure a #VisitConfidently Experience:
-
Shops are offering in-person, in-person by appointment and curbside pickup-only experiences. Refer to the specific store’s plan for more information.
- Signage will be posted at the entrance with all relevant procedures and protocols
- Hand sanitizer will be available throughout the store
- Masks are available at the front door for any patrons who forgot theirs
- Stores are required to limit the amount of patrons’ dependent on square footage
- Customer and employee touchpoints will be regularly sanitized
- Safety plans are available online or in-person upon request
OUTDOORS
Protocols to ensure a #VisitConfidently Experience:
Protocols to ensure a #VisitConfidently Experience:
- No group larger than 50 may gather
- When within 6 feet of someone other than in your party, masks are required
- Stay further than 6 feet away from others
- Playgrounds and other visitor outdoor touchpoints will be regularly sanitized, if open. Refer to safety plan online for more information
- Open swimming areas will be operating at a reduced capacity