Privacy Policy & Terms of Use

About Visit Finger Lakes 

Finger Lakes Visitors Connection welcomes you to https://www.VisitFingerLakes.com (“Website”).  

VisitFingerLakes.com is the official website of Ontario County Four Seasons Local Development Corporation, d.b.a. A Finger Lakes Visitors Connection, the official tourism promotion agency for Ontario County, NY in the Finger Lakes. We are located at 19 Susan B. Anthony Lane, Canandaigua, NY. We can be reached via email at info@VisitFingerLakes.com 

Accessibility 
We want everyone who explores the VisitFingerLakes.com website to feel welcome and find the experience rewarding. We are in the process of analyzing our entire website to ensure it meets the accessibility requirements needed for all our visitors. We are committed to improving digital accessibility for our entire website and thank you for your patience as we continue to bring you a site for all to enjoy. 

Privacy 

We are dedicated to protecting your privacy as you use our websites. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our website and the choices you have associated with the data. 

We ask that you read the following terms of use, which constitute a license that covers your use of this website and any transactions that you engage in through this website and any transactions that you engage in through this website. By accessing, viewing, or using this website, you acknowledge that you have read, understand, and agree with these terms. If you do not wish to be bound by these terms, please do not use this website.  Here you can opt-out. 

Website Content and Ownership 

Content and information contained in this website, including all images, designs, photographs, writings, graphs, data, video, and other materials (Materials) are the property of Finger Lakes Visitors Connection and ae protected by copyrights, trademarks, trade secrets, or other proprietary rights. Permission is granted to display, copy, distribute, download, and print portions of this Website solely for the purposes of using this Website for the authorized used described herein. You must retain all copyright and other proprietary notices on all copies of the Contents. You shall comply with all copyright laws worldwide in your use of this Website and prevent unauthorized copying of the Contents. Except as provided in this Notice, Finger Lakes Visitors Connection does not grant you any expires or implied right in or under any patents, trademarks, copyrights, or trade secret information.  has been compiled by the team of Finger Lakes Visitors, based on data submitted directly from local tourism promotion partners and business entities. While every effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. Links to third-party websites are provided as a convenience to users; Finger Lakes Visitors Connection does not control or endorse the content or make any claims to the accuracy of the content. 

ADA and Accessibility 
We want everyone who explores the VisitFingerLakes.com website to feel welcome and find the experience rewarding. We are in the process of analyzing our entire website to ensure it meets the accessibility requirements needed for all our visitors. We are committed to improving digital accessibility for our entire website and thank you for your patience as we continue to bring you a site for all to enjoy. 

Personal Information Collection 

You may use our websites, digital newsletters and other forms of internet-based communications to learn about Ontario County and Finger Lakes Region products and services without disclosing any personal information beyond what you provided when requesting authorized publications, both digital or printed. We may ask you to provide us with personal information, for example, to access or use certain features or if you request additional information from our partners. Information that may be requested by Finger Lakes Visitors Connection (Visit Finger Lakes) may include, but is not limited to: contact information, such as name, address, email address, and telephone number; demographic information, such as household information, age group, etc. and information about your travel interests. 

Personal Information Uses 

It is VisitFingerLakes policy to treat any personally identifiable information submitted via our website as strictly confidential. Visit Finger Lakes does not make your personal information available to third parties for any reason, except to fulfill requests made by you and / or your company or as may be required by the New York State Public Accountability Act. 

VisitFingerLakes may use the information you voluntarily offer to inform you directly about information, products or services that may be of interest to you, improve content on our website or electronic newsletter, or to assist with marketing research. We may disclose your personal information as required by law, in conjunction with a public records request, government inquiry, or in litigation or dispute resolution. 

Links to Outside Websites 

This site may contain links to third party sites not controlled by Finger Lakes Visitors Connection, which therefore are not covered by this privacy statement, such as those belonging to Finger Lakes Visitors Connection partners and advertisers.  

Google Analytics 

User information from VisitFingerLakes.com and any of our sponsored websites or microsites is collected primarily to provide a more efficient experience. These sites use “cookies” “pixel tags” and “spotlight tags,” to provide more relevant content, advertising, and to improve the website. If you wish, you may set your browser to refuse cookies.  

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google offers opt-outs for analytics and for Google’s remarketing services. Google’s use of your IP address and other data held by Google is governed by your preferences within Google’s product suite and Google’s privacy policies. Visit Google’s website for to view their privacy policies and opt-out options.  

Pixel/Spotlight Tags  

A "pixel tag" or "spotlight tag" is a small graphic file that is included in the Web page being displayed. These may include Facebook pixel tags. A number of these tags are related to Google Universal Tracking and Google Tag Manager.  By virtue of its existence on specific pages Finger Lakes Visitors Connection can gain further information on how users are making use of the Website. Since the browser requesting this small graphic file is no different than the browser requesting any other Web page, it is possible that a Cookie might be transmitted along with the request. This means that all the information that is identified in Google Tag Manager and can also be collected by the use of a "pixel" or "spotlight" tag. 

Email Privacy 

You will only receive e-mail from Visit Finger Lakes if you have registered for one of our mailing lists. If you are currently on our list and do not wish to receive further information from us, you can opt out if you click here. To sign up for news, updates and information from the Finger Lakes via e-mail, please click here.  

Valid email addresses are required for commenting, and they are not published, nor shared except as described above. They may be used by the site owner to privately contact the commenter.

Comment Policy 

Finger Lakes Visitors Connection encourages comments, critiques, questions, and suggestions. By posting comments on the sites you are agreeing to the following: 

All comments left are the responsibility of the commenter. By submitting a comment you agree that the comment content is your own, and to hold this site, VisitFingerLakes,  or related sites harmless from any and all repercussions, damages, or liability. 

Finger Lakes Visitors Connection reserves the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites. The comment form must be filled in with a proper or legitimate sounding name and URL. Comments using keywords, spam or splog-like URLs or suspicious information in the comment form will be edited or deleted. 

Commenter Privacy and Protection: All email, physical mail, phone numbers, and any private and personal information posted in any comment will be deleted as soon as possible to protect the privacy of the commenter. To prevent such editing, never share this private information within the comment. 

Language and Manners: This network of sites is “family friendly” and comments or digital media which include offensive or inappropriate language or images, or considered by Finger Lakes Visitors Connection to be rude and offensive, will be edited or deleted. 

  • We will not allow personal attacks or vulgar, abusive, offensive, threatening or harassing language. This includes creative spellings of swear words using asterisks or spaces between words. 

  • We will not allow comments that contain sexual content or links to sexual content. 

  • We will not allow comments that promote or advertise a person or a business or commercial transaction that is unrelated to travel within the New York State. 

  • We will not allow comments that promote or oppose any person campaigning for election to a political office or that promote or oppose any ballot measure. 

  • We will not allow comments or posts that disclose information which the agency and its employees are required to keep confidential by law or administrative rule. 

How Finger Lakes Visitors Connection Will Respond: Comments will only be responded to in direct response to the comment. 

Comment Spam: Any comment assumed to be possible comment spam will be deleted and marked as comment spam. 

Commenters Blocked: Anyone who violates this Comments Policy may be blocked from future access and/or commenting. 

Unsubscribe 

We do not want to send you information you do not want to receive. All of our e-newsletters include links in the footer of the e-mail for managing all aspects of your subscription, including the ability to globally unsubscribe from such communications. 

All Rights Reserved: The site owner, administrator, contributor, editor, and/or author reserve the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites. 

Amendments/Changes to Privacy Policy 

Finger Lakes Visitors Connection retains the right to amend this Privacy Policy Statement at any time.