Privacy Policy & Terms of Use

About VisitFingerLakes is the official website of Ontario County Four Seasons Local Development Corporation, d.b.a. A Finger Lakes Visitors Connection, the official tourism promotion agency for Ontario County, NY in the Finger Lakes.

Our postal address is:
19 Susan B. Anthony Lane, Canandaigua, NY 14424

We can be reached via e-mail at


Your privacy is important to Finger Lakes Visitors Connection and we will treat any of your information with care.

Our Privacy Statement lets you know how we handle personally identifiable information you share with us through our digital and printed communication vehicles.

ADA and Accessibility

We want everyone who explores the website to feel welcome and find the experience rewarding. We are in the process of analyzing our entire website to ensure it meets the accessibility requirements needed for all our visitors. We are committed to improving digital accessibility for our entire website and thank you for your patience as we continue to bring you a site for all to enjoy.

Personal Information Collection

You may use our websites, digital newsletters and other forms of internet-based communications to learn about Ontario County and Finger Lakes Region products and services without disclosing any personal information beyond what you provided when requesting authorized publications, both digital or printed. We may ask you to provide us with personal information, for example, to access or use certain features or if you request additional information from our partners. Information that may be requested by Finger Lakes Visitors Connection (VisitFingerLakes) may include, but is not limited to: contact information, such as name, address, email address, and telephone number; demographic information, such as household information, age group, etc. and information about your travel interests.

Personal Information Uses

It is VisitFingerLakes policy to treat any personally identifiable information submitted via our website as strictly confidential. VisitFingerLakes does not make your personal information available to third parties for any reason, except to fulfill requests made by you and / or your company or as may be required by the New York State Public Accountability Act.

VisitFingerLakes may use the information you voluntarily offer to inform you directly about information, products or services that may be of interest to you, improve content on our website or electronic newsletter, or to assist with marketing research. We may disclose your personal information as required by law, in conjunction with a public records request, government inquiry, or in litigation or dispute resolution.

Links to Outside Websites

This site may contain links to third party sites not controlled by Finger Lakes Visitors Connection, which therefore are not covered by this privacy statement, such as those belonging to Finger Lakes Visitors Connection partners and advertisers. We recommend that you check the privacy statement of other sites you visit before providing any personal information.


We do not want to send you information you do not want to receive. All of our e-newsletters include links in the footer of the e-mail for managing all aspects of your subscription, including the ability to globally unsubscribe from such communications.

Changes to Privacy

Finger Lakes Visitors Connection retains the right to change this Privacy Policy Statement. For your benefit, we will post changes to this page in a timely manner.


Content and information contained in this site has been compiled by the team of Finger Lakes Visitors, based on data submitted directly from local tourism promotion partners and business entities. While every effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. Links to third-party websites are provided as a convenience to users; Finger Lakes Visitors Connection does not control or endorse the content or make any claims to the accuracy of the content.

Google Analytics

User information from both the, or other Finger Lakes Visitors Connection sponsored websites is collected primarily to provide a more efficient experience. These sites use “cookies” “pixel tags” and “spotlight tags,” to provide more relevant content, advertising, and to improve the website. These may be small text files which are put on your computer or small graphic files. Information provided through these methods is anonymous in nature. If you wish, you may set your browser to refuse cookies. Some cookies may remain on your computer until you manually delete them.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google offers opt-outs for analytics and for Google’s remarketing services.

Google’s use of your IP address and other data held by Google is governed by your preferences within Google’s product suite and Google’s privacy policies. Visit Google’s website for to view their privacy policies and opt-out options.
In addition, this website may use third-party and partner advertiser cookies, pixel tags, or spotlight tags on select web pages. The purpose of these types of cookies, pixels, and tags is to collect and aggregate statistics about your visit to our website and/or to provide relevant re-marketing to you. These companies and partners may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.

Comment Policy

Finger Lakes Visitors Connection encourages comments, critiques, questions, and suggestions. By posting comments on the sites you are agreeing to the following:

All comments left are the responsibility of the commenter. By submitting a comment you agree that the comment content is your own, and to hold this site, VisitFingerLakes or related sties, harmless from any and all repercussions, damages, or liability.

Finger Lakes Visitors Connection reserves the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites. The comment form must be filled in with a proper or legitimate sounding name and URL. Comments using keywords, spam or splog-like URLs or suspicious information in the comment form will be edited or deleted.

Email Privacy: Valid email addresses are required for commenting, and they are not published, nor shared except as described above. They may be used by the site owner to privately contact the commenter.

Commenter Privacy and Protection: All email, physical mail, phone numbers, and any private and personal information posted in any comment will be deleted as soon as possible to protect the privacy of the commenter. To prevent such editing, never share this private information within the comment.

Language and Manners: This network of sites is “family friendly” and comments or digital media which include offensive or inappropriate language or images, or considered by Finger Lakes Visitors Connection to be rude and offensive, will be edited or deleted.

  • We will not allow personal attacks or vulgar, abusive, offensive, threatening or harassing language. This includes creative spellings of swear words using asterisks or spaces between words.
  • We will not allow comments that contain sexual content or links to sexual content.
  • We will not allow comments that promote or advertise a person or a business or commercial transaction that is unrelated to travel within the New York State.
  • We will not allow comments that promote or oppose any person campaigning for election to a political office or that promote or oppose any ballot measure.
  • We will not allow comments or posts that disclose information which the agency and its employees are required to keep confidential by law or administrative rule.

How Finger Lakes Visitors Connection Will Respond: Comments will only be responded to in direct response to the comment.

Comment Spam: Any comment assumed to be possible comment spam will be deleted and marked as comment spam.

Commenters Blocked: Anyone who violates this Comments Policy may be blocked from future access and/or commenting.

All Rights Reserved: The site owner, administrator, contributor, editor, and/or author reserve the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites.

Trackbacks Are Comments: All trackbacks will be treated inline with our Comments Policy.